Human Engagement

Medicare Advantage churn averages 10% and is as high as 40% during the first 90 days.

Enrollees have grown numb to automated texts and robocalls, resulting in expensive data gaps.

MemoryWell provides human-to-human engagement that resolves these problems with skillful conversation, relationship building, and education. 

MemoryWell’s scalable approach leverages a network of true engagement specialists: Journalists. These professionals are skilled at locating hard-to-find people, guiding conversations, and engaging with people from diverse backgrounds. Journalists succeed where rigid, automated approaches fail. Our network of journalists is scalable to more than 1 million engagements annually.