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MemoryWell

Human Engagement

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Medicare Advantage churn averages 10% and is as high as 40% during the first 90 days.

Enrollees have grown numb to automated texts and robocalls, resulting in expensive data gaps.

MemoryWell provides human-to-human engagement that resolves these problems with skillful conversation, relationship building, and education. 

MemoryWell’s scalable approach leverages a network of true engagement specialists: Journalists. These professionals are skilled at locating hard-to-find people, guiding conversations, and engaging with people from diverse backgrounds. Journalists succeed where rigid, automated approaches fail. Our network of journalists is scalable to more than 1 million engagements annually.

MW Engagement-Mar-18-2022-10-17-23-93-PM
Happy Sally

MemoryWell makes enrollees feel seen as people.

Our insightful, personal conversations create relationships and data insights that automated engagement will never match. MemoryWell’s human interaction delivers the most accurate SDOH and HRA assessment data in healthcare.  And by dramatically lowering churn, we provide a stunning return on investment for our customers. 

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